WhatsOS

GOOD CONVERSATIONS BELONG IN EVERY SHOP

WHATSOS FOR ECOMMERCE

More questions.
Happier shoppers.
Less back-and-forth.

Help shoppers find what they need, capture product enquiries and connect them with your team. Make your WhatsApp conversations feel like the best part of shopping with you.

Try Free See it in action

✓ No credit card✓ Free trial

Your business knowledge. Your voice.
An AI assistant that works with your team.
An online store founder responding to customers beside neatly packed orders
More time for the shop you’re building.
w✦
Your store Powered by WhatsOS
Hi! Do you have this in another colour?
I can help. Which product are you looking at?
The linen tote. I’d love a neutral shade.
Thanks! I’ll help with the product information our store has shared.
✓
A shopper gets a helpful next stepProduct questions meet your store knowledge

Example conversation · Tap a scenario to explore

From a quick question to a happy customer.
Answer product questionsUnderstand shopper needsCollect order enquiriesKeep support personal

GOOD CONVERSATIONS. USEFUL NEXT STEPS.

A helpful shop assistant.
Right in the conversation.

Give shoppers a way forward,
before and after they place an order.

✦Product questions
Which size would work for me?
Which item are you looking at? I can share its sizing information.
✦YOUR BUSINESS + WHATSOSMore useful answers

Your product information

01 / DISCOVER

Help shoppers choose.

Answer product questions from your catalogue information and business knowledge.

Try it for your business
↗Shopping enquiries
I’d like something for a gift.
What kind of gift and budget do you have in mind?
↗YOUR BUSINESS + WHATSOSAn opportunity captured

Shopper preferences saved

02 / CAPTURE

Keep product interest close.

Collect what shoppers are looking for so your team can follow up with context.

Try it for your business
◷Order enquiries
I need help with order #1024.
What would you like us to help you with?
◷YOUR BUSINESS + WHATSOSA clearer support request

Order context collected

03 / SUPPORT

Make order questions easier.

Gather order references and requests before handing them to your team.

Try it for your business
♡Store updates
I’d like to hear about new arrivals.
Our team can help you choose the updates you want to receive.
♡YOUR BUSINESS + WHATSOSStay in touch

Permission comes first

04 / RECONNECT

Give them a reason to return.

Share offers and new arrivals with customers who have agreed to hear from you.

Try it for your business

Illustrative conversations. Configure your content, workflows and connection in your workspace.

START WITH YOUR BUSINESS

Start with your store.
Grow the conversation.

Bring your product knowledge and FAQs, then try the questions shoppers ask before buying.

Try Free Free trial. No card required. No payment commitment.
  1. 01

    Create your free account.

    Your free trial starts when you create your account. No card or payment commitment.

  2. 02

    Connect WhatsApp through Meta.

    Unlock your workspace by connecting Meta, or activate a paid plan for full access.

  3. 03

    Add your knowledge. Try a conversation.

    Add product details, delivery information, return policies and common shopping questions. Test and refine your assistant before going live.

GOOD TO KNOW BEFORE YOU START

A few questions.
Clear answers.

Need a hand? Talk to us ↗
Can I try it without paying?

Yes. Your free trial starts at signup. No credit card, payment commitment or automatic charge. Connect Meta to unlock your workspace. Choose a paid plan when you are ready to continue; Meta messaging charges are separate.

Will it automatically know my live stock and order status?

Live stock and order information depend on the store connection you configure and verify. You can start with product FAQs and collecting order enquiries for your team.

Can my team take over?

Yes. Your team can review conversations in the shared inbox and respond personally when a customer needs more help.

Do I need to know how to code?

No coding is needed to start. Connect your account, add your business content and use templates to create your first conversation flow.

MADE FOR THE WAY YOU WORK

LET’S MAKE THE NEXT CONVERSATION COUNT.

Make the next shopping question
the start of something good.

Try Free ↗

No credit card. No payment commitment.

Give it a try.Free trial. No commitment.Try Free ↗