WhatsOS plans and pricing

Try the WhatsApp chatbot free for 7 days from signup. Broadcasts, OTP, bills and receipts, voice and commerce require separate paid access. No credit card and no automatic debit. Compare the currently published paid plans below.

Starter

For small businesses starting with WhatsApp customer communication.

$13.60

per month · no additional tax

1 WhatsApp number allowance
2 team members
600 AI replies per month
Shared team inbox: Shared conversations, replies and manual assignment.
Contact management: Customer contact records and conversation history.
WhatsApp templates: Create and manage templates, including supported image headers and URL buttons. Meta approval is required.
Welcome and away messages: Configure greetings and replies outside business hours. Automated replies use the package AI reply allowance.
AI training using business content: Manage knowledge sources and training rules. Live AI answers use the package reply allowance.
Chatbot flows: Build and publish message, question, choice and handover steps. Automated replies use the package AI reply allowance.
Lead capture: Capture and manage enquiry details. Automated collection uses the assistant reply allowance.
Rule-based conversation assignment: Assign conversations to a configured employee using incoming-message or keyword rules.
Reporting: Usage totals and campaign delivery, read and failure statuses.
Lead qualification and escalation workflows: Collect configured lead fields and hand conversations to the team. Automated replies use the package AI reply allowance.
AI conversation summaries: Summaries from chat-quality reviews when the assistant and review worker are configured.
Conversation insights: Chat-quality findings, unresolved questions and review coverage; based on reviewed conversations.
Support: Help centre and support enquiries to the WhatsOS team.

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Business

For growing sales and support teams that need automation and organised lead handling.

$30.40

per month · no additional tax

1 WhatsApp number allowance
5 team members
2500 AI replies per month
Shared team inbox: Shared conversations, replies and manual assignment.
Contact management: Customer contact records and conversation history.
WhatsApp templates: Create and manage templates, including supported image headers and URL buttons. Meta approval is required.
Welcome and away messages: Configure greetings and replies outside business hours. Automated replies use the package AI reply allowance.
AI training using business content: Manage knowledge sources and training rules. Live AI answers use the package reply allowance.
AI-to-human handover: Pass a conversation to the team and pause automated replies.
Chatbot flows: Build and publish message, question, choice and handover steps. Automated replies use the package AI reply allowance.
Lead capture: Capture and manage enquiry details. Automated collection uses the assistant reply allowance.
Reporting: Usage totals and campaign delivery, read and failure statuses.
Support: Help centre and support enquiries to the WhatsOS team.

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Pro

For businesses managing multiple teams, numbers and higher enquiry volumes.

$58.75

per month · no additional tax

2 WhatsApp number allowance
10 team members
5500 AI replies per month
Shared team inbox: Shared conversations, replies and manual assignment.
Contact management: Customer contact records and conversation history.
WhatsApp templates: Create and manage templates, including supported image headers and URL buttons. Meta approval is required.
Welcome and away messages: Configure greetings and replies outside business hours. Automated replies use the package AI reply allowance.
AI training using business content: Manage knowledge sources and training rules. Live AI answers use the package reply allowance.
AI-to-human handover: Pass a conversation to the team and pause automated replies.
Chatbot flows: Build and publish message, question, choice and handover steps. Automated replies use the package AI reply allowance.
Lead capture: Capture and manage enquiry details. Automated collection uses the assistant reply allowance.
Rule-based conversation assignment: Assign conversations to a configured employee using incoming-message or keyword rules.
Internal team notes: Private notes attached to inbox conversations.
Lead stages and ownership: Manage lead stages, assigned owners and notes.
Conversation tags: Organise conversations with tags and apply tags through configured rules.
Automated follow-up workflows: Incoming, keyword and inactivity rules for tags, handover or consented template follow-ups.
Reporting: Usage totals and campaign delivery, read and failure statuses.
Lead qualification and escalation workflows: Collect configured lead fields and hand conversations to the team. Automated replies use the package AI reply allowance.
AI conversation summaries: Summaries from chat-quality reviews when the assistant and review worker are configured.
Assisted onboarding and initial AI configuration: Human-assisted setup arranged with the WhatsOS team.
Support: Help centre and support enquiries to the WhatsOS team.

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Broadcast Messages

For businesses running WhatsApp offers and customer campaigns with assigned datasets, image banners and URL buttons.

$27.25

per month · no additional tax

1 WhatsApp number allowance
5 team members
0 AI replies per month
Shared team inbox: Shared conversations, replies and manual assignment.
Contact management: Customer contact records and conversation history.
WhatsApp templates: Create and manage templates, including supported image headers and URL buttons. Meta approval is required.
Broadcast campaigns: Campaigns for opted-in customers using approved templates and a connected sender.
Welcome and away messages: Configure greetings and replies outside business hours. Configuration is included; automatic replies require an AI reply allowance.
AI training using business content: Manage knowledge sources and training rules. Live AI answers use the package reply allowance.
AI-to-human handover: Pass a conversation to the team and pause automated replies.
Chatbot flows: Build and publish message, question, choice and handover steps. Configuration is included; automatic replies require an AI reply allowance.
Lead capture: Capture and manage enquiry details. Automated collection uses the assistant reply allowance.
Rule-based conversation assignment: Assign conversations to a configured employee using incoming-message or keyword rules.
Internal team notes: Private notes attached to inbox conversations.
Lead stages and ownership: Manage lead stages, assigned owners and notes.
Meta Lead Ads integration: Connect lead forms and capture lead events. Requires Meta permissions and webhook setup.
Conversation tags: Organise conversations with tags and apply tags through configured rules.
Scheduled broadcasts: Schedule an approved-template campaign for a future time.
Automated follow-up workflows: Incoming, keyword and inactivity rules for tags, handover or consented template follow-ups.
Reporting: Usage totals and campaign delivery, read and failure statuses.
Team roles and access permissions: Administrator, developer and viewer permissions with workspace isolation. Requires authorised role setup.
Lead qualification and escalation workflows: Collect configured lead fields and hand conversations to the team. Configuration is included; automatic replies require an AI reply allowance.
AI conversation summaries: Summaries from chat-quality reviews when the assistant and review worker are configured.
Conversation insights: Chat-quality findings, unresolved questions and review coverage; based on reviewed conversations.
Assisted onboarding and initial AI configuration: Human-assisted setup arranged with the WhatsOS team.
Support: Help centre and support enquiries to the WhatsOS team.
Assigned customer datasets: Import consented customer datasets and assign them to campaign operators.
Restricted operator access: Assigned operators can prepare campaigns without viewing raw customer rows or phone numbers.
Opt-out protection: Exclude opted-out contacts and recheck eligibility before dispatch. Required for broadcasts.

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One active sender per workspace today; multiple-number routing is not available. Meta messaging charges are separate.

Optional add-ons

Additional WhatsApp number: $8.88 per month — One additional connected WhatsApp business number.
Additional team member: $3.10 per month — One additional team member.
Additional 1,000 AI replies: $6.25 per month — 1,000 additional customer-facing AI replies per month, after add-on approval.
Assisted setup and AI configuration: $32.50 one-time — One-time assisted setup for Starter or Business.
Custom integrations or chatbot development: Quoted separately — Quoted separately for the agreed scope.

Setup and licence option

$263.50 setup; $53.50 annual renewal. Review the applicable taxes and final amount before payment.

Meta messaging charges are separate and paid directly by the customer to Meta.
No additional WhatsOS per-message charge for standard messages or OTP delivery. Meta charges still apply.
Prices exclude applicable GST.
Where offered, yearly plans are paid upfront for twelve calendar months. Renewals are manual; no automatic debit.
AI allowances renew monthly. One customer-facing response generated by the assistant counts as one AI reply.
Notify customers at 80% and 100% of their AI allowance. Additional usage requires an approved add-on.
Broadcasts require customer opt-in and applicable Meta permissions and templates.
External integration subscriptions and custom development are separate.

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