Audience selection
Choose relevant recipient contacts for each campaign.
WHATSOS FEATURES
Every conversation.
One connected workspace.
Bring WhatsApp enquiries, AI replies, team conversations, and follow-ups together—so your team can respond faster and keep the next step clear.
- Shared team inbox
- AI-assisted replies
- Lead capture and follow-up
AROpen
Ananya Rao
Product enquiry
Sample conversation · No messages are sent
- Enquiry received
- Details captured
- Assigned to team
- Follow-up planned
Illustrative workflow. Follow-up actions are planned by the team.
SHARED INBOX
One inbox. Clear ownership.
Give sales and support a shared view of WhatsApp conversations, with the context and ownership needed to keep enquiries moving.
- Assign conversations to the right team member.
- Keep notes and conversation history together.
- See which enquiries still need a response.
Conversations
Sample dataAR
Ananya RaoAround 8 people.
PriyaOpenRM
Rohit MehtaCould you share a demo?
UnassignedOpenNK
Neha KapoorPlease send the plan details.
PriyaPendingIllustrative handoff
Can you tell me about your team plans?
AI assistant
I can share the team-plan information from our product guide. How many team members do you need?
Configured knowledge sourceProduct handbook
Assigned to team
Priya can continue the conversation with the details already shared.
AI & AUTOMATION
Answer routine questions.
Bring your team in when it matters.
Use your business knowledge to answer common enquiries, collect useful details, and hand conversations to your team when personal assistance is needed.
- Answers based on configured business knowledge.
- Structured enquiry capture.
- Human takeover with conversation context.
LEADS
Turn enquiries into organised follow-ups.
Capture important customer details from conversations and give every enquiry an owner, a status, and a clear next step.
| Name | Interest | Source | Owner | Next step |
|---|---|---|---|---|
| Ananya Rao | Sales team solution | Priya | Follow-up needed | |
| Rohit Mehta | Product demo | Unassigned | Share demo information | |
| Neha Kapoor | Plan information | Priya | Send pricing details |
- Capture contact and enquiry details.
- Keep source and conversation context visible.
- Organise ownership and follow-up activity.
Connected CRM: LeadSaza supports extended CRM workflows when configured. Conversation sync requires an enabled connection and the appropriate account settings.
CAMPAIGNS
Reach customers with a clear purpose.
Organise WhatsApp campaigns, choose the right audience, and track message delivery from one place.
Templates and scheduling
Use approved WhatsApp templates and configure a send schedule.
Delivery visibility
Review available sent, delivered, read, and failed message states.
Product introduction
DraftSample campaign · Not sent
- Audience
- Selected existing contacts
- Template
- Product introduction
- Scheduled time
- Not scheduled
- Status
- Draft · Awaiting review
Template approval and recipient consent are required before sending.
CONTROLS
The controls to support your daily operations.
Team collaboration
Keep responsibilities and internal conversation notes clear.
Usage visibility
See the usage and limits available for your plan.
Connected setup
Manage supported WhatsApp and integration settings.
Optional add-ons
Review available extras and any prices shown for your account before enabling them.
FAQ
Frequently asked questions.
Yes. The shared inbox supports team assignment, conversation history, and internal notes. Available users and access depend on your workspace configuration and plan limits.
Yes. A team member can pause AI replies and reply manually from the inbox, with the conversation history available.
WhatsOS can keep contact details, enquiry information, source, notes, and ownership linked to conversations. Extended CRM workflows in LeadSaza require a configured connection; synchronisation is not assumed to be enabled.
Check the features, usage limits, and any priced extras shown in your account. Availability and pricing are configured for your subscription; there is no promise of unlimited usage.
Create an account or log in, then follow the Meta connection steps in WhatsOS setup. You will need the appropriate business permissions and an eligible WhatsApp number. Meta approval and setup requirements apply.
Give every WhatsApp enquiry a clear next step.
Bring your conversations, team, and follow-ups into one organised workspace.