Real Estate & Property
Example workflow
Rental Property Enquiry
Collect rental preferences so a coordinator can check suitable listings.
- Area
- Property type
- Move-in window
WHATSOS CHATBOT TEMPLATES
Find the right chatbot
for the way your business works.
Explore conversation workflows for enquiries, bookings, customer support, and follow-ups. See what each chatbot asks, what it captures, and when your team takes over.
Explore templates ↓I’d like to arrange a visit.
Which service and day would suit you?
A clear request for your teamService · Preferred date · Next step
Templates are starting points. Available actions depend on your configuration and connected systems.
86 workflows · Illustrative starting points
Real Estate & Property
Example workflow
Builder Project Enquiry
Explain approved project information and capture the unit details a buyer wants to discuss.
- Project
- Unit configuration
- Information requested
Real Estate & Property
Example workflow
Site Visit Request
Collect a project and preferred viewing window for a sales coordinator.
- Project
- Preferred date
- Time window
Real Estate & Property
Requires integration
Property Management Helpdesk
Route occupant and owner requests to the appropriate property management team.
- Property reference
- Request category
- Issue summary
Real Estate & Property
Example workflow
Maintenance Request Assistant
Turn a property maintenance report into a practical job brief for a coordinator.
- Property reference
- Issue location
- Problem summary
Retail & Ecommerce
Example workflow
Shopping & Product Enquiry
Help shoppers narrow a question to a product, variant or buying requirement.
- Product interest
- Variant preference
- Buying question
Retail & Ecommerce
Requires integration
Product Recommendation Assistant
Use stated requirements to suggest items from an approved catalogue, with a clear path to staff advice.
- Intended use
- Preferred features
- Optional budget
Retail & Ecommerce
Requires integration
Order Status Assistant
Collect an order reference and explain how verified delivery updates can be obtained.
- Order reference
- Status question
Retail & Ecommerce
Example workflow
Returns & Exchange Enquiry
Explain the published return process and prepare a request for the service team.
- Order reference
- Item
- Request type
Retail & Ecommerce
Example workflow
Warranty & Service Enquiry
Gather product and issue details for an after-sales service review.
- Product model
- Issue summary
- Optional purchase reference
Retail & Ecommerce
Example workflow
Wholesale & Dealer Enquiry
Prepare a trade enquiry with product categories, quantities and delivery area.
- Product categories
- Estimated quantity
- Delivery area
Retail & Ecommerce
Example workflow
Custom Order Enquiry
Collect the specifications and deadline needed for a custom-order feasibility review.
- Customisation brief
- Quantity
- Target date
YOUR NEXT CONVERSATION
Explore WhatsOS →Start with a clearer conversation.
Explore the tools behind a clearer, more useful customer experience.