Event requirements
Capture the occasion, location, date and estimated guest count.
Travel & hospitality
WhatsApp Chatbot for Catering businessesBuild the event brief before the menu discussion.
Collect catering enquiries by occasion, date, guest count and service format so your team can prepare a relevant follow-up.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Guest numbers, venue arrangements and service expectations shape a catering proposal. Gather the basics while keeping menu suitability and final pricing with your catering team.
Explore the WhatsOS AI assistantService preferences
Record buffet, plated, delivery or other published service interests.
Menu consultation
Let your team confirm menus, dietary questions, logistics and the quote.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsEvent type · Date · Guest count · Location · Service format
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Approved menus and service formats
- Event enquiry and booking process
- Dietary-question escalation route
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Menus, allergen information, event availability and final quotes require catering staff confirmation.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Allergen concerns, specialist diets or unusual venue requirements.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
catering businesses.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it confirm allergen suitability?
No. Refer allergen and specialist dietary questions to catering staff using your approved review process.
Can it provide an instant event quote?
It may share approved packages and conditions. Guest numbers, location and scope need staff review before a final quotation.
Does sending an enquiry reserve the date?
No. Event availability and the booking are confirmed through your business’s agreed process.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for catering businesses.
Start with one enquiry flow. Build it around your team.