Event requirements
Capture the event type, preferred date and approximate number of guests.
Travel & hospitality
WhatsApp Chatbot for Event businessesBuild a better event brief before the first meeting.
Organise event-type, date and guest-count enquiries on WhatsApp so your venue or events team can review them together.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Availability and event scope are connected. Gather the basic requirements before staff checks the date, layout and services needed for a proposal.
Explore the WhatsOS AI assistantVenue information
Share approved capacity descriptions, facilities and the enquiry process.
Proposal review
Pass layout, catering and commercial requirements to an event coordinator.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsEvent type · Guest count · Date · Setup preference
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Menus, services and venue information
- Request and cancellation processes
- Event coordination contact details
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Capacity, availability and contracts require venue confirmation.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Accessibility arrangements, licences or contract negotiations.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
event businesses.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan the bot hold a venue date?
A hold or booking requires staff or a connected venue system. Make the distinction between enquiry and reservation clear.
Can it quote an event package?
It can explain published inclusions. A final quote must reflect the actual date, attendance and agreed scope.
Can guests register for an event?
That is a separate registration workflow. Confirm attendee-data fields, consent and the registration system before enabling it.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for event businesses.
Start with one enquiry flow. Build it around your team.