Planning needs
Clarify whether the couple wants full planning, coordination or a specific service.
Travel & hospitality
WhatsApp Chatbot for Wedding plannersGive every celebration a considered first conversation.
Help couples share their wedding plans, preferred location and planning needs before a coordinator follows up.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
A wedding enquiry combines personal preferences with practical constraints. Capture the initial vision and timing without committing suppliers, venues or budgets.
Explore the WhatsOS AI assistantCelebration brief
Collect the preferred location, date window and approximate guest count.
Planner consultation
Prepare the context for a conversation about scope, options and next steps.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsPlanning scope · Date window · Locations · Optional budget range
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Menus, services and venue information
- Request and cancellation processes
- Event coordination contact details
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Supplier bookings and costs require a reviewed proposal.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Multi-location logistics, cultural requirements or firm supplier commitments.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
wedding planners.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it confirm a venue or supplier?
No. Availability and agreements must be checked and confirmed by your planning team and the relevant supplier.
Can couples share an estimated budget?
Yes, as an optional range for planning. Explain that quotes depend on the actual scope and confirmed supplier terms.
Can the flow support destination weddings?
Collect the preferred destination and broad timing, then route travel, venue and local requirements to your coordinator.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for wedding planners.
Start with one enquiry flow. Build it around your team.