Service type
Separate routine maintenance, installation and reported repair concerns.
Property & home services
WhatsApp Chatbot for AC service & repairA better brief for the next AC service visit.
Organise air-conditioning cleaning, maintenance and repair enquiries around the unit, reported concern and service area.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
An AC service request can mean routine maintenance or a fault that needs inspection. Clarify the request so the service coordinator can plan a useful follow-up.
Explore the WhatsOS AI assistantUnit details
Collect the brand, unit type and number of units when the customer knows them.
Service review
Let your team check coverage, technician availability and assessment charges.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsUnit type and brand · Number of units · Service request · Locality
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- AC service packages and exclusions
- Service coverage
- Visit and estimate process
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Diagnosis, parts availability, warranty eligibility and confirmed visit times require staff review.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Safety concerns, warranty disputes or a technical diagnosis request.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
ac service & repair.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it tell a customer which part is faulty?
No. It records the reported behaviour; diagnosis and parts recommendations require technician assessment.
Can it quote a service package?
Share only approved published packages and exclusions. Repairs and additional work need a reviewed estimate.
Can customers request work on several units?
Yes. Capture the unit count and property area so the coordinator can review time and staffing.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for ac service & repair.
Start with one enquiry flow. Build it around your team.