Service fit
Explain your approved areas of consulting and the types of engagement you offer.
Help prospects describe their business challenge, explore your consulting services and request the right next conversation.
Business knowledge. Team handover. A clear next step.

THE RIGHT START
Consulting enquiries often begin with a vague goal. Ask what the prospect wants to achieve and what a useful outcome would be before arranging a discussion.
Explore the WhatsOS AI assistantExplain your approved areas of consulting and the types of engagement you offer.
Capture the business challenge, desired outcome and timing for your consultant.
Keep proposals, commitments and recommendations with the consultant responsible for the engagement.
FROM HELLO TO HANDOFF
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
A PRACTICAL WAY TO START
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeQuotes and commitments require review by the responsible team.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsBring in your team for: A request outside the published service scope.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSNo. It can explain your method and published services. Results, suitability and delivery commitments require a consultant review.
A broad budget range can be optional when it helps assess scope. Explain why it is useful and allow the prospect to skip it.
Agree on a few relevant questions about goals, scope and timing. Use the resulting brief to decide the next step with the prospect.
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Start with one enquiry flow. Build it around your team.