Employer briefs
Capture the role, work location and hiring timeframe for a recruiter to review.
Professional services
WhatsApp Chatbot for Recruitment agenciesGive hiring enquiries a clear place to start.
Organise employer requirements and direct candidate questions through a structured WhatsApp conversation for your recruitment team.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Employer briefs and candidate messages need different responses. Establish the enquiry type early and collect only what your recruiter needs for the next conversation.
Explore the WhatsOS AI assistantCandidate directions
Share your approved application process and route applicants to the appropriate vacancy channel.
Recruiter handoff
Pass questions about suitability, offers and confidential employment matters to a person.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsRole interest · Enquiry type · Application reference if available
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Approved business processes and team directories
- Service-level expectations and escalation routes
- Access, privacy and record-handling rules
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Vacancy status and application updates require an authorised recruitment system.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Accommodation requests, privacy questions or hiring decisions.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
recruitment agencies.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it select candidates automatically?
Use the assistant to organise enquiries, not to make hiring decisions. Recruiters should review suitability and apply the employer-approved process.
Can employers share a role requirement?
Yes. Start with role category, location and hiring timeframe, then ask the recruiter to clarify the full brief.
Will it connect to our applicant tracking system?
That depends on the available integration and your configuration. Confirm the exact system, permissions and supported actions before promising live status.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for recruitment agencies.
Start with one enquiry flow. Build it around your team.