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Property & home services

WhatsApp Chatbot for Packers & moversPut the route, timing and load in one brief.

Collect moving enquiries with origin, destination, date window and approximate load before your relocation team reviews the quote.

Business knowledge. Team handover. A clear next step.

An architect and client reviewing a house model and materials
Built around your businessHelpful answers. Thoughtful follow-up.

THE RIGHT START

Make the first
conversation count.

A moving quote needs a shared understanding of the route and what needs moving. Gather a useful outline before staff checks access, packing and transport arrangements.

Explore the WhatsOS AI assistant
01

Move planning

Capture the origin, destination and preferred move date.

02

Load outline

Record home or office size, packing interest and items needing a separate discussion.

03

Quote review

Let your team assess access, transport availability and the final scope.

FROM HELLO TO HANDOFF

A useful enquiry.
A team ready to help.

Start with a natural question. Gather the details that matter. Let your team confirm the next step.

  1. Understand the enquiryAnswer from the business information you approve.
  2. Collect relevant detailsOrigin area · Destination area · Move window · Approximate load
  3. Bring in your teamShare the context and make any pending confirmation clear.
Explore a starting template
Your business assistantIllustrative WhatsApp conversation

We are planning to move a two-bedroom apartment.

Where are you moving from and to, and what date window should the team review?

From the north district to the west district, around the end of next month.

Thanks. With your permission, I can pass your enquiry to our team. They will confirm the next step.

An enquiry is captured. Any booking, quote or account change still needs confirmation.
Example only · Adapt the questions to your business

A PRACTICAL WAY TO START

Your knowledge.
Your team. Your workflow.

Choose a focused starting point, check the information behind each answer, and test the handover before you go live.

01 / PREPARE

Give it reliable information

  • Service routes and coverage
  • Packing options and exclusions
  • Survey and quotation process

Assign an owner to review these sources when your services, prices or opening hours change.

AI & business knowledge
02 / CONNECT

Confirm what can be completed

Access, load assessment, vehicle allocation and final prices require relocation-team review.

Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.

Explore integrations
03 / HAND OVER

Keep a person in the loop

Bring in your team for: Specialist items, cross-border moves or difficult access.

Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.

Explore the shared inbox

QUESTIONS, ANSWERED

FAQs for
packers & movers.

Have a workflow in mind? Talk to us about the details.

Speak with WhatsOS
Can it issue a binding relocation quote?

No. Your team must review the load, route, access and agreed services before confirming a quotation.

Can the chat confirm a moving vehicle?

Vehicle allocation and the move date need staff or connected scheduling confirmation.

Can specialist items be included?

Record that specialist handling is requested and arrange a human assessment before promising transport.

How do we get started with WhatsOS?

Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.

Can a team member take over the conversation?

Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.

What happens when a customer opts out?

Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.

YOUR NEXT CONVERSATION

Make WhatsApp work
for packers & movers.

Start with one enquiry flow. Build it around your team.