Property context
Collect the premises type, locality and reported pest activity.
Help customers request a pest-service assessment while your qualified team determines suitability, treatment and preparation.
Business knowledge. Team handover. A clear next step.

THE RIGHT START
The appropriate response depends on the premises and what has been observed. Record that context without recommending chemicals, treatment or safety procedures in the enquiry flow.
Explore the WhatsOS AI assistantCollect the premises type, locality and reported pest activity.
Record a preferred inspection window for your coordinator to check.
Send treatment, exposure and sensitive-premises questions to qualified staff.
FROM HELLO TO HANDOFF
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
A PRACTICAL WAY TO START
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeTreatment selection, safety instructions and final scope require qualified staff assessment.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsBring in your team for: Exposure concerns, chemical questions or sensitive premises.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSNo. Treatment choice and safety instructions must come from your qualified team after the appropriate review.
Yes. Capture the premises type and preferred service frequency for your team to assess.
No. Share only approved service terms and have the team explain assessment findings, scope and any applicable conditions.
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Start with one enquiry flow. Build it around your team.