Service questions
Explain your approved repair, installation and maintenance service scope.
Property & home services
WhatsApp Chatbot for Plumbing servicesGive your plumber the right starting details.
Collect plumbing service enquiries by issue, property type and area so your coordinator can review the next visit.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Messages about leaks, fixtures and installations arrive with little context. Gather a brief description without diagnosing the fault or promising a visit time.
Explore the WhatsOS AI assistantVisit intake
Collect the visible issue, locality and preferred visit window.
Coordinator handoff
Let the team review urgency, technician availability and the assessment process.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsReported issue · Property type · Service area · Visit preference
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Service coverage and hours
- Published plumbing service scope
- Visit and estimate process
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Fault diagnosis, technician availability and final estimates require staff assessment.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Safety concerns, urgent requests or an uncertain service scope.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
plumbing services.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it diagnose a plumbing fault?
No. It records what the customer reports; cause, work required and final charges need a qualified assessment.
Can it confirm a same-day visit?
Only if your team or a configured scheduling system confirms it. Otherwise show the requested time as a preference.
Should customers receive repair instructions in chat?
Use maintained, approved service information. Refer technical or safety questions to qualified staff rather than improvising instructions.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for plumbing services.
Start with one enquiry flow. Build it around your team.