Programme discovery
Explain your published course contents, duration and delivery format.
Education & training
WhatsApp Chatbot for Skill & vocational training centresConnect course interest with a practical next step.
Organise vocational and skill-training enquiries by course interest, learning format and intended start window before an advisor follows up.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Prospective learners need clarity on course scope and the enrolment process. Share reviewed information and route eligibility, accreditation and employment questions to staff.
Explore the WhatsOS AI assistantEnquiry briefs
Collect the course interest and preferred start period.
Counsellor handover
Let the admissions team confirm eligibility, fees and any certification details.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsCourse interest · Start window · Preferred format · Schedule preference
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Approved course descriptions
- Admission and fee process
- Published certification and support information
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Eligibility, certification claims, fees and batch availability require admissions review; no employment outcome is promised.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Recognition questions, eligibility decisions or employment commitments.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
skill & vocational training centres.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it promise a job after training?
No. Explain only approved placement-support information and its conditions; do not guarantee employment.
Can it verify recognition or accreditation?
Share the institute’s current approved documentation and refer specific recognition questions to admissions staff.
Can learners ask about flexible schedules?
Yes. Capture the preferred format and timings for staff to compare with available batches.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for skill & vocational training centres.
Start with one enquiry flow. Build it around your team.