Volume enquiries
Capture product interest, quantity range and buyer requirements in a readable brief.
Retail & commerce
WhatsApp Chatbot for Wholesalers & distributorsStart with the quantity. Finish with a clearer quote request.
Collect product, quantity and delivery requirements on WhatsApp so your wholesale team can review enquiries with context.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
A wholesale enquiry needs more than a product name. Establish the approximate volume and destination before staff checks availability, commercial terms and freight.
Explore the WhatsOS AI assistantCommercial FAQs
Explain approved minimum-order and enquiry processes without committing to negotiated terms.
Quotation follow-up
Route pricing, stock and delivery commitments to the sales team for review.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsProduct categories · Estimated quantity · Delivery area · Business name
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Product catalogue and approved specifications
- Delivery, returns and warranty policies
- Customer service escalation routes
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Trade pricing, credit and dealership approval require authorised staff.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Credit terms, exclusivity or negotiated contracts.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
wholesalers & distributors.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it calculate a wholesale price?
Use staff-approved published price information only. Quantity breaks, negotiated discounts, taxes and freight need an authorised quote or connected pricing system.
Can existing dealers place repeat orders?
It can collect the request. Account-specific ordering needs verified access and a configured ordering integration.
What should the enquiry include?
Start with the product, approximate quantity, destination and required timeframe. Add specifications only when needed to assess the request.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for wholesalers & distributors.
Start with one enquiry flow. Build it around your team.