Product enquiries
Explain approved product descriptions and manufacturer information.
Organise enquiries for your published agricultural products or equipment by item, quantity and delivery area before the sales team responds.
Business knowledge. Team handover. A clear next step.

THE RIGHT START
Product, quantity and delivery questions need accurate commercial information. Capture the requirement while keeping technical recommendations and product suitability with qualified staff.
Explore the WhatsOS AI assistantExplain approved product descriptions and manufacturer information.
Collect item references, approximate quantities and delivery locality.
Route stock, technical suitability and quotation questions to your team.
FROM HELLO TO HANDOFF
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
A PRACTICAL WAY TO START
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeStock, pricing, delivery and technical suitability require verified product information and staff confirmation.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsBring in your team for: Chemical instructions, uncertain compatibility or a firm supply commitment.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSNo. Do not use sales intake to improvise treatment or application instructions. Refer technical questions to the appropriate qualified source.
Use verified product documentation and have the technical team check uncertain combinations.
Yes. Capture the product, quantity and location so staff can review availability, delivery and the quotation.
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Start with one enquiry flow. Build it around your team.