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B2B & organisations

WhatsApp Chatbot for Franchise businessesMake every franchise enquiry easier to assess.

Collect location interests, business background and contact preferences before your franchise team starts a conversation.

Business knowledge. Team handover. A clear next step.

A business operations team reviewing a shipment in a modern workspace
Built around your businessHelpful answers. Thoughtful follow-up.

THE RIGHT START

Make the first
conversation count.

An interested prospect needs clear process information, not a promise of approval. Gather the initial context and explain how your team reviews an application.

Explore the WhatsOS AI assistant
01

Opportunity information

Share approved franchise descriptions and the published enquiry stages.

02

Prospect context

Collect the preferred territory and relevant business interest for team review.

03

Development-team handoff

Route investment, commercial terms and territory questions to the authorised team.

FROM HELLO TO HANDOFF

A useful enquiry.
A team ready to help.

Start with a natural question. Gather the details that matter. Let your team confirm the next step.

  1. Understand the enquiryAnswer from the business information you approve.
  2. Collect relevant detailsCity · Business interest · Process questions
  3. Bring in your teamShare the context and make any pending confirmation clear.
Explore a starting template
Your business assistantIllustrative WhatsApp conversation

I would like to explore a franchise opportunity.

Which location and part of the franchise process would you like to discuss?

I am interested in learning about the process for my city.

Thanks. With your permission, I can pass your enquiry to our team. They will confirm the next step.

An enquiry is captured. Any booking, quote or account change still needs confirmation.
Example only · Adapt the questions to your business

A PRACTICAL WAY TO START

Your knowledge.
Your team. Your workflow.

Choose a focused starting point, check the information behind each answer, and test the handover before you go live.

01 / PREPARE

Give it reliable information

  • Approved business processes and team directories
  • Service-level expectations and escalation routes
  • Access, privacy and record-handling rules

Assign an owner to review these sources when your services, prices or opening hours change.

AI & business knowledge
02 / CONNECT

Confirm what can be completed

Investment terms, approvals and earnings are not promised by the assistant.

Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.

Explore integrations
03 / HAND OVER

Keep a person in the loop

Bring in your team for: Financial projections, legal agreements or territory commitments.

Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.

Explore the shared inbox

QUESTIONS, ANSWERED

FAQs for
franchise businesses.

Have a workflow in mind? Talk to us about the details.

Speak with WhatsOS
Can it confirm territory availability?

Only your franchise team or an authorised current system can confirm a territory. An enquiry does not reserve it.

Can it promise revenue or investment returns?

No. Commercial projections and investment decisions require appropriate professional review and approved disclosures.

Does submitting details approve an application?

No. The assistant collects an initial enquiry; your organisation applies its own due-diligence and approval process.

How do we get started with WhatsOS?

Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.

Can a team member take over the conversation?

Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.

What happens when a customer opts out?

Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.

YOUR NEXT CONVERSATION

Make WhatsApp work
for franchise businesses.

Start with one enquiry flow. Build it around your team.