Product exploration
Share approved specifications and available catalogue information.
Retail & commerce
WhatsApp Chatbot for Furniture & home-decor storesFrom room ideas to a useful showroom conversation.
Help customers explore furniture categories, describe their space and request product or delivery information from your team.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Customers compare dimensions, finishes and delivery options before deciding. Collect the relevant preferences and keep stock, fit and delivery promises with verified information.
Explore the WhatsOS AI assistantRoom requirements
Capture product interest, size preferences and intended use.
Showroom follow-up
Route customisation, delivery and quotation questions to the sales team.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsProduct interest · Size preference · Finish or style · Showroom preference
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Approved dimensions and specifications
- Store and consultation information
- Published delivery and customisation policies
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Stock, customisation, fit and delivery commitments require verified product information and staff review.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Custom dimensions, access constraints or delivery disputes.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
furniture & home-decor stores.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it confirm that furniture will fit a room?
It may share verified product dimensions, but customers and your team must check measurements, access and suitability before purchase.
Can it promise a delivery date?
Delivery depends on stock, location and logistics confirmation. Record the requested window until it is verified.
Can customers enquire about custom finishes?
Yes. Collect the finish and size preferences so your team can review the available options.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for furniture & home-decor stores.
Start with one enquiry flow. Build it around your team.