Specification intake
Capture product type, dimensions, quantity and intended use.
B2B & organisations
WhatsApp Chatbot for Printing & packaging businessesA clearer print brief. A better first quotation.
Capture printing and packaging enquiries around product type, quantity, size and delivery requirements before your production team reviews them.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
A quote depends on specifications that may be missing from the first message. Collect a practical outline while leaving artwork approval, material selection and production dates to your team.
Explore the WhatsOS AI assistantProject timing
Record the desired delivery window and destination for review.
Production follow-up
Let staff confirm materials, artwork requirements, proofs and the quote.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsProduct type · Dimensions · Quantity · Finishing requirements · Delivery window
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Published printing and packaging capabilities
- Artwork and proofing process
- Quotation and delivery terms
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Materials, artwork approval, final pricing and production or delivery dates require staff confirmation.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Technical specifications, proof approval or a fixed production commitment.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
printing & packaging businesses.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it approve artwork for production?
No. Proofing and production approval need your established review process and the customer’s agreed sign-off.
Can customers obtain an instant final price?
Share approved published rates only where applicable. Specifications, material, finishing and delivery need review for a final quotation.
Can it guarantee colour or delivery timing?
Do not promise either from the enquiry alone. Your team must confirm proofing conditions, production capacity and delivery arrangements.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for printing & packaging businesses.
Start with one enquiry flow. Build it around your team.