Programme information
Explain published sports, locations and coaching formats.
Fitness & lifestyle
WhatsApp Chatbot for Sports academiesHelp the next player find a starting point.
Give prospective participants and parents clear programme information and a way to request a trial or coaching-team conversation.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
Different sports, levels and session times create different questions. Capture the programme interest and practical preferences before a coach confirms the right next step.
Explore the WhatsOS AI assistantTrial requests
Collect a programme, broad age group where relevant, and session preference.
Coach follow-up
Let staff review placement, availability and participation requirements.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsSport or programme · Broad age group if relevant · Location · Session preference
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Published programmes and coaching formats
- Parent or guardian enquiry process
- Trial and enrolment arrangements
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Placement, participation requirements and session availability need staff review; no sporting outcome is guaranteed.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Health questions, placement decisions or sensitive information about a child.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
sports academies.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it promise team selection or performance results?
No. Explain coaching services without guaranteeing selection, scholarships or individual results.
How should enquiries for children be handled?
Use a parent or guardian contact and collect only the information needed for the initial enquiry. Follow the academy’s reviewed process for enrolment.
Can it assess an injury or fitness to participate?
No. Health and participation questions should go to the appropriate qualified staff.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for sports academies.
Start with one enquiry flow. Build it around your team.