Study preferences
Ask about the destination, course interest and intended intake.
Education & training
WhatsApp Chatbot for Study abroad consultantsA clearer student brief before the counselling session.
Collect study-destination interests, programme preferences and intended intake through an organised WhatsApp conversation.
Business knowledge. Team handover. A clear next step.
Built around your businessHelpful answers. Thoughtful follow-up.
THE RIGHT START
Make the first
conversation count.
International-study enquiries often span courses, admissions and visas. Establish the student goal and route detailed eligibility or immigration questions to a counsellor.
Explore the WhatsOS AI assistantCounselling requests
Gather a preferred contact method and time for the counsellor to follow up.
Process guidance
Explain your published service stages and where official or institutional confirmation is needed.
FROM HELLO TO HANDOFF
A useful enquiry.
A team ready to help.
Start with a natural question. Gather the details that matter. Let your team confirm the next step.
- Understand the enquiryAnswer from the business information you approve.
- Collect relevant detailsDestination shortlist · Study level · Intake
- Bring in your teamShare the context and make any pending confirmation clear.
Your business assistantIllustrative WhatsApp conversation
Example only · Adapt the questions to your business
A PRACTICAL WAY TO START
Your knowledge.
Your team. Your workflow.
Choose a focused starting point, check the information behind each answer, and test the handover before you go live.
Give it reliable information
- Published programmes and entry information
- Campus hours and enquiry process
- Fee guidance and staff contact routes
Assign an owner to review these sources when your services, prices or opening hours change.
AI & business knowledgeConfirm what can be completed
Admission, visas and recognition depend on official requirements; no outcome is promised.
Check the exact connector and permissions you need. Without a live connection, collect a request for staff to verify.
Explore integrationsKeep a person in the loop
Bring in your team for: Eligibility assessment, visa advice or sensitive financial documents.
Test missing information, a request for a person and a customer opt-out. Agree who owns the follow-up.
Explore the shared inboxQUESTIONS, ANSWERED
FAQs for
study abroad consultants.
Have a workflow in mind? Talk to us about the details.
Speak with WhatsOSCan it guarantee admission or a visa?
No. Universities and authorities make those decisions. The assistant must not promise approval, scholarships or employment outcomes.
Should students upload passports or transcripts in chat?
Initial enquiry does not need those records. Provide your approved secure submission process when a counsellor determines what is required.
Can it confirm entry requirements?
It can reference maintained information approved by your team. Programme-specific and current official requirements must be verified before advice is given.
How do we get started with WhatsOS?
Choose the enquiry flow, prepare approved business information and connect your WhatsApp number through the account setup. Agree who takes over, test typical and exceptional conversations, then publish the reviewed configuration.
Can a team member take over the conversation?
Yes. WhatsOS provides a shared inbox for your team. Define who handles enquiries, when the assistant hands over and how the team follows up. Available roles and allowances depend on your plan and configuration.
What happens when a customer opts out?
Opted-out customers must be excluded from broadcast audiences and sending checks. Use the appropriate consent and message-template process for any outbound communication; a previous enquiry is not blanket permission to send promotions.
YOUR NEXT CONVERSATION
Make WhatsApp work
for study abroad consultants.
Start with one enquiry flow. Build it around your team.