WhatsOS WhatsOS Your AI Business Messaging Platform

Astrology & Matrimony · Enquiries

Astrologer Enquiry Assistant

Explain consultation services, available languages and configured fees before arranging human assistance.

For astrology & matrimony teams handling enquiries conversations.

Example workflow
Discuss this workflow →

What this chatbot helps with

  • Explain consultation services, available languages and configured fees before arranging human assistance.
  • Clarify service interest before the team follows up.
  • Organise language preference, session format into a readable enquiry brief.
  • Explain what happens next and route exceptions to a person.
ILLUSTRATIVE CONVERSATION

A conversation with a next step

Could you explain the consultation services you offer?
Which consultation service are you enquiring about?
I’m interested in an online consultation in Malayalam. I’d like to understand the format and configured fee.
The office can explain the listed service, fee and booking steps. Would you like a staff callback? Birth details are not needed for this initial enquiry. You can skip anything you would rather discuss with a colleague.
Yes. Please have the office explain the service before I decide whether to book.
Of course. With your permission, I can pass your enquiry and preferred contact method to our team. They’ll confirm the next step.

Illustration only. Questions and replies must be adapted to the business’s approved process.

How the workflow works

  1. 01

    Customer enquiry

    Identify enquiries intent and explain the scope.

  2. 02

    Relevant questions

    Which consultation service are you enquiring about?

  3. 03

    Captured details

    Service interest · Language preference · Session format

  4. 04

    Next action

    Share the request with the responsible team for review and confirmation.

Information captured

Suggested fields to review during configuration. They are not automatically required.

  • Service interest
  • Language preference
  • Session format

Explain why a detail is needed, let the visitor correct it, and use the minimum information necessary. Ask permission before arranging a follow-up.

Knowledge to provide

  • Available consultation formats and languages
  • Configured fees and appointment process
  • Privacy, consent and advisor contact information
  • Approved answers to “Which consultation service are you enquiring about?” and “Which language and session format do you prefer?”
  • A named team responsible for astrologer enquiry assistant enquiries

Give each source an owner and a review date. Remove outdated instructions before the workflow goes live.

Integrations and limits

The assistant does not make predictions or guarantee outcomes; birth details are unnecessary for initial service intake.

Without that connection, the assistant can explain the approved process and collect a request for staff. It should state what is known, what is requested and what still needs confirmation.

When staff takes over

Requests for predictions, sensitive personal decisions or unlisted services.

Also hand over when the visitor asks for a person, information is missing or the same question remains unresolved. Pass the enquiry summary with the handoff so the visitor does not have to start again.

Set up with your team

  1. Discuss the workflow. Share your enquiries process and review the fields above with WhatsOS.
  2. Connect your business number. Use the existing Meta connection flow in WhatsOS and complete the account setup.
  3. Prepare approved knowledge. Supply service information and agree on the handoff owner. Confirm which actions your configuration actually supports.
  4. Test before enabling. Try normal enquiries, missing details, a request for a person and requests for predictions, sensitive personal decisions or unlisted services.
  5. Review live enquiries. Use the team inbox to handle follow-ups and improve unclear answers.

Questions about astrologer enquiry assistant

What does the team need from the first conversation?

Start with service interest and language preference. Collect the other suggested details only if they help the next action. Which language and session format do you prefer?

Can it complete this request automatically?

The assistant does not make predictions or guarantee outcomes; birth details are unnecessary for initial service intake. The catalogue is an example, not a claim that the integration is already enabled for your account.

Which situations need a colleague?

Requests for predictions, sensitive personal decisions or unlisted services. Agree on the responsible team and response expectations before launch.

Can we change the questions?

Yes. Review these prompts against your astrology & matrimony process. Which consultation service are you enquiring about? may need a shorter form or additional context for your customers. Test changes with staff before enabling them.

Related workflows