WhatsOS WhatsOS Your AI Business Messaging Platform

Astrology & Matrimony · Enquiries

Compatibility Consultation Enquiry

Arrange a human consultation about the offered service without making compatibility judgments.

For astrology & matrimony teams handling enquiries conversations.

Example workflow
Discuss this workflow →

What this chatbot helps with

  • Arrange a human consultation about the offered service without making compatibility judgments.
  • Clarify process enquiry before the team follows up.
  • Organise language, callback preference into a readable enquiry brief.
  • Explain what happens next and route exceptions to a person.
ILLUSTRATIVE CONVERSATION

A conversation with a next step

Hello, I have a question about compatibility consultation enquiry.
Would you like information about the consultation process?
I’m enquiring about process enquiry. Could your team help me understand the options and process?
Which session language would you prefer? You can skip anything you would rather discuss with a colleague.
I’d prefer to discuss the details with someone.
Of course. With your permission, I can pass your enquiry and preferred contact method to our team. They’ll confirm the next step.

Illustration only. Questions and replies must be adapted to the business’s approved process.

How the workflow works

  1. 01

    Customer enquiry

    Identify enquiries intent and explain the scope.

  2. 02

    Relevant questions

    Would you like information about the consultation process?

  3. 03

    Captured details

    Process enquiry · Language · Callback preference

  4. 04

    Next action

    Share the request with the responsible team for review and confirmation.

Information captured

Suggested fields to review during configuration. They are not automatically required.

  • Process enquiry
  • Language
  • Callback preference

Explain why a detail is needed, let the visitor correct it, and use the minimum information necessary. Ask permission before arranging a follow-up.

Knowledge to provide

  • Available consultation formats and languages
  • Configured fees and appointment process
  • Privacy, consent and advisor contact information
  • Approved answers to “Would you like information about the consultation process?” and “Which session language would you prefer?”
  • A named team responsible for compatibility consultation enquiry enquiries

Give each source an owner and a review date. Remove outdated instructions before the workflow goes live.

Integrations and limits

No automated compatibility score or relationship decision is produced.

Without that connection, the assistant can explain the approved process and collect a request for staff. It should state what is known, what is requested and what still needs confirmation.

When staff takes over

Personal relationship advice or sensitive information about another person.

Also hand over when the visitor asks for a person, information is missing or the same question remains unresolved. Pass the enquiry summary with the handoff so the visitor does not have to start again.

Set up with your team

  1. Discuss the workflow. Share your enquiries process and review the fields above with WhatsOS.
  2. Connect your business number. Use the existing Meta connection flow in WhatsOS and complete the account setup.
  3. Prepare approved knowledge. Supply service information and agree on the handoff owner. Confirm which actions your configuration actually supports.
  4. Test before enabling. Try normal enquiries, missing details, a request for a person and personal relationship advice or sensitive information about another person.
  5. Review live enquiries. Use the team inbox to handle follow-ups and improve unclear answers.

Questions about compatibility consultation enquiry

What does the team need from the first conversation?

Start with process enquiry and language. Collect the other suggested details only if they help the next action. Which session language would you prefer?

Can it complete this request automatically?

No automated compatibility score or relationship decision is produced. The catalogue is an example, not a claim that the integration is already enabled for your account.

Which situations need a colleague?

Personal relationship advice or sensitive information about another person. Agree on the responsible team and response expectations before launch.

Can we change the questions?

Yes. Review these prompts against your astrology & matrimony process. Would you like information about the consultation process? may need a shorter form or additional context for your customers. Test changes with staff before enabling them.

Related workflows