WhatsOS WhatsOS Your AI Business Messaging Platform

Astrology & Matrimony · Appointments

Astrology Consultation Request

Collect a preferred consultation format and time for the astrologer’s office to review.

For astrology & matrimony teams handling appointments conversations.

Example workflow
Discuss this workflow →

What this chatbot helps with

  • Collect a preferred consultation format and time for the astrologer’s office to review.
  • Clarify session format before the team follows up.
  • Organise preferred day, language into a readable enquiry brief.
  • Explain what happens next and route exceptions to a person.
ILLUSTRATIVE CONVERSATION

A conversation with a next step

Hello, I have a question about astrology consultation request.
Would you prefer an online or in-person session?
I’m enquiring about session format. Could your team help me understand the options and process?
Which day and language would suit you? You can skip anything you would rather discuss with a colleague.
I’d prefer to discuss the details with someone.
Of course. With your permission, I can pass your enquiry and preferred contact method to our team. They’ll confirm the next step.

Illustration only. Questions and replies must be adapted to the business’s approved process.

How the workflow works

  1. 01

    Customer enquiry

    Identify appointments intent and explain the scope.

  2. 02

    Relevant questions

    Would you prefer an online or in-person session?

  3. 03

    Captured details

    Session format · Preferred day · Language

  4. 04

    Next action

    Share the request with the responsible team for review and confirmation.

Information captured

Suggested fields to review during configuration. They are not automatically required.

  • Session format
  • Preferred day
  • Language

Explain why a detail is needed, let the visitor correct it, and use the minimum information necessary. Ask permission before arranging a follow-up.

Knowledge to provide

  • Available consultation formats and languages
  • Configured fees and appointment process
  • Privacy, consent and advisor contact information
  • Approved answers to “Would you prefer an online or in-person session?” and “Which day and language would suit you?”
  • A named team responsible for astrology consultation request enquiries

Give each source an owner and a review date. Remove outdated instructions before the workflow goes live.

Integrations and limits

A requested consultation is confirmed by staff; no personal outcome is promised.

Without that connection, the assistant can explain the approved process and collect a request for staff. It should state what is known, what is requested and what still needs confirmation.

When staff takes over

Detailed chart questions or decisions requiring a personal consultation.

Also hand over when the visitor asks for a person, information is missing or the same question remains unresolved. Pass the enquiry summary with the handoff so the visitor does not have to start again.

Set up with your team

  1. Discuss the workflow. Share your appointments process and review the fields above with WhatsOS.
  2. Connect your business number. Use the existing Meta connection flow in WhatsOS and complete the account setup.
  3. Prepare approved knowledge. Supply service information and agree on the handoff owner. Confirm which actions your configuration actually supports.
  4. Test before enabling. Try normal enquiries, missing details, a request for a person and detailed chart questions or decisions requiring a personal consultation.
  5. Review live enquiries. Use the team inbox to handle follow-ups and improve unclear answers.

Questions about astrology consultation request

What does the team need from the first conversation?

Start with session format and preferred day. Collect the other suggested details only if they help the next action. Which day and language would suit you?

Can it complete this request automatically?

A requested consultation is confirmed by staff; no personal outcome is promised. The catalogue is an example, not a claim that the integration is already enabled for your account.

Which situations need a colleague?

Detailed chart questions or decisions requiring a personal consultation. Agree on the responsible team and response expectations before launch.

Can we change the questions?

Yes. Review these prompts against your astrology & matrimony process. Would you prefer an online or in-person session? may need a shorter form or additional context for your customers. Test changes with staff before enabling them.

Related workflows